Author: Joanne Turner

5 ways to create in-store experiences that increase sales

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It’s reported that by 2030, online shopping will wipe out 50% of town centre stores. As online shopping becomes easier and more accessible to all, High Street stores must elevate their in-store experiences to compete. In order to create the best retail store experiences, time and money must be invested to understand which measures should […]

The lines you can’t avoid

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No-one enjoys waiting in a line, no matter the reason.  In our daily lives we all unfortunately encounter lines that we must participate in and thankfully Tensator® offers solutions to make the experience more comfortable and efficient. Where are queues most commonly found? Tourist Spots –Well known attractions in famous cities encourage countless visitors who […]

Effectively Managing Passenger Flow With Tensator Virtual Assistants

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The Tensator Virtual Assistant was recently highlighted in the Airport Cooperative Research Report “Improving the Airport Customer Experience,” written by the Transportation Research Board, The National Academies of Sciences, Engineering, and Medicine and sponsored by the US Federal Aviation Association. The Tensator Virtual Assistant is a digital signage solution that is already in place at […]

Tensator checks in at new Bristol Airport security area

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Tensator Group, has completed a project at Bristol Airport to help minimise the queues in its recently extended west terminal. The airport has installed 200 Bristol Airport-branded Tensabarriers® throughout its 10-lane security zone in its new Central Search Area, which has been enlarged to allow passengers sufficient time and space to prepare their belongings ready […]

Tensator® Queuing Solutions for different Goals

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Choosing the right queue management system is an important strategic decision for any company that wants to organise the flow of its customers and ensure the customers’ experiences are smooth, helping to avoid guest discomfort or stress. In order to decide which queue management solution is best for you, Tensator recommends setting your expectations and […]

Three Ways to Boost Your Business’ Reputation

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One of the founding fathers of the United States of America is known for one particularly poignant remark that we can all relate to. As Benjamin Franklin said, “It takes many good deeds to build a good reputation, and only one bad one to lose it.” We can all remember an occasion where a brand […]

Keeping Summer Event Crowds Orderly, Safe—and Happy

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David Cohen of Tensator Group on keeping large crowds at summer events safe, orderly and happy. What do open-air concerts, fairs and festivals all have in common? They’re outdoor activities most often attended in the summer. More specifically, they’re notorious for drawing large crowds when school—and the summer sun—are out for good. People attend large, [...]

First Come First Served -Success or a Failure?

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Everyone knows how a queue works. It’s a line of people where the person at the front gets served first. The principle of first-come-first-served is followed when the order of processing is not pre-planned. Scheduled ones work in a slightly different way, like in restaurants which take reservations in advance and allocate a seat when […]

Ticket pick-up management: how to organize these areas, avoid confusion and hysteria

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Ticket management in the days leading up to and on the day of an event can be difficult to control, especially when event attendee arrivals are steady – confusion and frustration can overwhelm everyone involved. Below are Tensator® tips and tricks to manage the queues at Ticket Pick-up zones to ensure your customers have a […]

Temporary Safety Barriers-Innovative Solutions by Tensator®

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Creating a temporary, but effective barrier doesn’t need to be difficult. When looking for which retractable barrier will best suit your needs, there are a few things you will need to consider. For example, will the barrier be used indoors or outdoors, how often will it be used, and where will you store it? Tensator® […]

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