Working Towards Greater Inclusivity

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How to provide safety and accessibility to everyone By Joanne Turner  The battle for disability rights in the workplace has been a long and tumultuous journey and though there has been much improvement, the battle is not yet won. Events like the London and Rio Paralympic Games may have sowed the seeds for a change […]

Tensator Rolls Out the Red Carpet for its New Online Home for the Iconic Lawrence Post & Rope Stanchions

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BAY SHORE, NY – March 15, 2017 – Tensator Group, the leader in queue management and customer journey solutions, today announced that it would make its iconic Lawrence Post and Rope stanchions available online at www.lawrencemetal.com.  For over 136 years, the Lawrence Post and Rope stanchion has been recognized as the hallmark of the finest […]

The lines you can’t avoid

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No-one enjoys waiting in a line, no matter the reason.  In our daily lives we all unfortunately encounter lines that we must participate in and thankfully Tensator® offers solutions to make the experience more comfortable and efficient. Where are queues most commonly found? Tourist Spots –Well known attractions in famous cities encourage countless visitors who […]

Tensator Launches Offering with Amazon Business

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Digital Platform Provides B2B Clients with Tensator Queue Management Solutions via the Amazon Business Experience  BAY SHORE, NY – December 19, 2016 – Tensator Group, the world leader in queue management and customer journey solutions, today announced that its queue management solutions including the world renowned Tensabarrier®, are now available online via Amazon Business, Amazon.com’s […]

Enhancing the customer journey at British Airways i360

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A queue management specialist has taken its world-class retractable barriers to new heights by supplying British Airways i360. Tensator has provided 100 marine-grade Tensabarriers® to the recently opened observation attraction in Brighton, which rises to 138m above sea level. Marine-grade steel was required due to the attraction’s location on the seafront, where the barriers will […]

Catching customer attention at GITEX 2016

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Innovative technology to engage queuing customers is being showcased at one of the world’s biggest tech shows in Dubai from the 16th October. The latest products from Tensator Group have been developed to create more engaging and interactive experiences for customers, ultimately helping retailers, and other customer service professionals to improve efficiency and increase revenue. […]

Television fame for the Tensabarrier®

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Our queue management solutions do an important job, keeping customers and commuters safe at airports, retail spaces and leisure attractions around the world. But, it’s not often we’re given a mention on an international stage. Well, that all changed last month when an eagle-eyed member of the Tensator Group team spotted Martin Brundle wander past […]

Effectively Managing Passenger Flow With Tensator Virtual Assistants

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The Tensator Virtual Assistant was recently highlighted in the Airport Cooperative Research Report “Improving the Airport Customer Experience,” written by the Transportation Research Board, The National Academies of Sciences, Engineering, and Medicine and sponsored by the US Federal Aviation Association. The Tensator Virtual Assistant is a digital signage solution that is already in place at […]

Tensator checks in at new Bristol Airport security area

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Tensator Group, has completed a project at Bristol Airport to help minimise the queues in its recently extended west terminal. The airport has installed 200 Bristol Airport-branded Tensabarriers® throughout its 10-lane security zone in its new Central Search Area, which has been enlarged to allow passengers sufficient time and space to prepare their belongings ready […]

Tensator® Queuing Solutions for different Goals

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Choosing the right queue management system is an important strategic decision for any company that wants to organise the flow of its customers and ensure the customers’ experiences are smooth, helping to avoid guest discomfort or stress. In order to decide which queue management solution is best for you, Tensator recommends setting your expectations and […]

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