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6 weeks until Christmas! How to improve Christmas retail queuing experience

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It’s that time of year once again! Christmas is slowly but surely encroaching on our lives – from starting to think about gifts we need to buy to hearing that first Christmas song of the season on the radio. The festive season is a joyous time of year, but for retailers and shoppers alike, it […]

Future of Retail Customer Experience

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The past few years have seen the retail industry undergo a huge transformation. Customers are swapping the high streets for the comfort of their own home when it comes to making purchases. Online shopping is not right for every purchase and every person however, so there remain many factors that affect the way that we […]

Black Friday Store Checklist 2017

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Although traditionally a shopping event associated with the US, over the past decade the waves of Black Friday have travelled across the pond in the UK. According to a couple of reputable news sites, the figure for overall US sales for the Black Friday weekend 2016 was $5 billion. Similarly, Britons spent a record £5.8 […]

5 ways to create in-store experiences that increase sales

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It’s reported that by 2030, online shopping will wipe out 50% of town centre stores. As online shopping becomes easier and more accessible to all, High Street stores must elevate their in-store experiences to compete. In order to create the best retail store experiences, time and money must be invested to understand which measures should […]

Working Towards Greater Inclusivity

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How to provide safety and accessibility to everyone By Joanne Turner  The battle for disability rights in the workplace has been a long and tumultuous journey and though there has been much improvement, the battle is not yet won. Events like the London and Rio Paralympic Games may have sowed the seeds for a change […]

Tensator Rolls Out the Red Carpet for its New Online Home for the Iconic Lawrence Post & Rope Stanchions

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BAY SHORE, NY – March 15, 2017 – Tensator Group, the leader in queue management and customer journey solutions, today announced that it would make its iconic Lawrence Post and Rope stanchions available online at www.lawrencemetal.com.  For over 136 years, the Lawrence Post and Rope stanchion has been recognized as the hallmark of the finest […]

The lines you can’t avoid

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No-one enjoys waiting in a line, no matter the reason.  In our daily lives we all unfortunately encounter lines that we must participate in and thankfully Tensator® offers solutions to make the experience more comfortable and efficient. Where are queues most commonly found? Tourist Spots –Well known attractions in famous cities encourage countless visitors who […]

Tensator Launches Offering with Amazon Business

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Digital Platform Provides B2B Clients with Tensator Queue Management Solutions via the Amazon Business Experience  BAY SHORE, NY – December 19, 2016 – Tensator Group, the world leader in queue management and customer journey solutions, today announced that its queue management solutions including the world renowned Tensabarrier®, are now available online via Amazon Business, Amazon.com’s […]

Enhancing the customer journey at British Airways i360

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A queue management specialist has taken its world-class retractable barriers to new heights by supplying British Airways i360. Tensator has provided 100 marine-grade Tensabarriers® to the recently opened observation attraction in Brighton, which rises to 138m above sea level. Marine-grade steel was required due to the attraction’s location on the seafront, where the barriers will […]

Catching customer attention at GITEX 2016

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Innovative technology to engage queuing customers is being showcased at one of the world’s biggest tech shows in Dubai from the 16th October. The latest products from Tensator Group have been developed to create more engaging and interactive experiences for customers, ultimately helping retailers, and other customer service professionals to improve efficiency and increase revenue. […]

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