Tensator Virtual Assistants land at London Luton Airport

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Four years ago, London Luton Airport became the first in the world to make use of the passenger-facing Tensator Virtual Assistant technology from Tensator Group. Since then, the original Tensator Virtual Assistants, which create the illusion of a real person, have been seen by 16.2 million departing passengers, all of which have been given the […]

Kuveyt Turk invests in tensator’s fine gold concept

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An investor in the future Türkish bank Kuveyt Türk is a specialist in interest-free banking systems. It offers services for both individuals and businesses, together with strong and stable investment advice and management. The bank turns the savings of its profit-sharing clients into reliable and profitable sector-specific investments. This creates new areas of employment, making […]

Tensator delivers for BPost

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A virtual requirement With such a wide variety of contact points, bpost has a reputation as a robust and reliable postal service provider. Operations are also expanding internationally, with a presence in China and the USA. However, bpost was keen not to lose sight of its core business in Belgium and its commitment to continually […]

Tensator helps vodafone send the right signals to customers

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A world communications leader The Vodafone Group is one of the world’s most significant and recognizable mobile telecommunications brands. With ownership interests in 30 countries and partnership networks in a further 40, its presence is significant. In Portugal, it is a market leader with approximately 323 million customers. Since the early days of mobile phones […]

Boston Logan Airport Quickens Passenger Flow and Enhances Security Screening Process with Bi-Lingual Tensator Virtual Assistants

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Business – Boston Logan Airport – Committed to Customer Service Boston Logan Airport serves as the gateway to the New England region and offers nonstop service to 76 domestic and 35 international destinations and in 2012 handled 29.3 million passengers. Over the past decade, the airport spent $4.5 billion on a modernization program and has […]

Tensator’s Safety Barrier System Now on the Buses

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Recognizing the dangers In the last five years alone there have been over 8,000 injuries in the motor industry, so businesses cannot afford to ignore the health and safety of their employees. Focusing on vehicle repair centers, the Health and Safety Executive (HSE) has designated inspection pits as a ‘fall from a height’ hazard and […]

TYKU and a Leading US Pharmacy Chain See 600% Lift in Customer Sales

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TYKU, Dedicated to Sake Excellence TYKU, the premier Sake & Spirits Company brings authentic, best in class Japanese Sake and Soju products to consumers while educating them on the inherent health conscious benefits of these beverages. TYKU has been honored with numerous professional and industry awards and accolades and has been actively looking for retail […]

Pingo Doce continues to improve customer service with Tensator’s virtual queuing solution

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Focusing on the customer To build on its reputation for helpful service, Pingo Doce required a system that would allow customers to find their way around the stores easily and use the separate product counters efficiently. The system also had to allow the company to make continual improvements. The company wanted a virtual queuing system […]

Tensator streamlines DIY chain Leroy Merlin’s customer service

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A leading retailer in home improvements Nine large stores across Portugal specialise in selling DIY, building, decorating and gardening products, and are located in the regions of Lisbon, Porto, Coimbra and Albufeira. The DIY superstores have an average of 9,000m2 of retail floor space, organized around five sections (DIY, construction, furniture, sanitary equipment and decoration). […]

Tensator gives boost to Centro Hospitalar Lisboa Norte’s patient care

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A vital health care provider The Centro Hospitalar Lisboa Norte has a reputation for excelling in a wide variety of clinical areas, not only on a local level, but also nationally and in other Portuguese speaking countries. The management team is committed to maintaining this reputation for excellence and, as such, is always looking for […]

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