Tensator Blog

Tensator Virtual Assistant is a conference hit

Delegates broke away from their busy schedules at the NHS Confederation Conference to learn more about the Tensator Virtual Assistant. Senior health and care leaders, decision-makers and stakeholders who recently visited the event in Liverpool were welcomed by the Tensator Virtual Assistant. ...

How technology can humanise a brand

Head of technology and media solutions, Ajay Joshi, speaks to Information Age about the importance for organisations to humanise their brands to create a more personalised customer journey. "The ways in which we engage with content and receive information is changing all the time and with ...

Declare Your Independence from Long Lines

Whether your customers are frantically shopping for their  4th of July BBQ, trying to get out of the store with their red, white and blue t-shirt, or waiting to see the fireworks – chances are they are waiting on a line. It’s also likely that they are getting frustrated and some are ...

Retail Customer Experience: Ensuring a ‘pop-up’ effort pops for consumers and doesn’t flame out in failure

Retail Customer Experience nets out the pros and cons of retail pop ups in Judy  Mottl’s article, “Ensuring a ‘pop-up’ effort pops for consumers and doesn’t flame out in failure.”  Pro’s include attributes such as the lack of restrictions as to what’s allowed or not allowed, ...

Math, Queue Theory, the Benefits of Serpentine Lines and Heading Left

Queue management and mapping out the best possible way for our client’s customer journey is what we do here at Tensator, so naturally we were excited to read Raphael Rosen’s article on “What is the fastest check-out line?” To set the stage, Raphael first captures the frustrations ...

Tensator Group provides a Virtual Welcome at NHS Conference

Press release MILTON KEYNES, UK, 28 May 2015 - Visitors to this year’s NHS Confederation Conference & Exhibition in Liverpool are set to get an extra special welcome with the help of a Tensator Virtual Assistant. The groundbreaking digital signage solution from queue management and ...

Tensator Group Lights The Way In Health & Safety Innovation

Press release MILTON KEYNES, UK, 26 MAY 2015 – Tensator Group is aiming to cut the number of workplace injuries with the launch of the world’s first hi-vis retractable belt. Officially unveiled today by the crowd and people control specialist, TensabrightTM joins the group’s ...

Counting the benefits of customer trends

For anyone in the retail sector, understanding your customer and their needs and habits is vital for success. At Tensator Group, we do not believe in offering solutions just for the sake of it; they need to work for both the retailer and the customer. Ipsos Retail Performance is one of ...

Polling the voting experience

As voters go to the polls today, they will have put careful consideration into which candidate they will choose, but few would expect to be denied the chance to cast their ballot slips. Back in 2010, turnout was much higher than expected and thousands were turned away from polling stations ...

Q&A: Why the UAE is banking on a tech revolution

There is no denying that technology is big business in the Middle East. According to the latest stats, the United Arab Emirates (UAE) leads the world in smartphone penetration at 73.8 per cent, the electronics market in the region is set to hit $4.3 billion this year and the UAE’s cloud-based ...
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